About Replacement Material:

Vinyl Replacements are printed on high-quality 13oz or 14oz scrim material. The scrim vinyl is a woven fiber inside the material that gives the banner extra strength.

Fabric Material

Our Banner Soft material is our fabric option for banner stands. The material offers a matte finish with vibrant print colors. The edges of the fabric will be cut with a hot knife to prevent fraying when rolled in and out of the retractor. We recommend you be very careful when retracting the banner as some fraying may still happen.

Vinyl Printing:

Vinyl replacements are digitally printed in full color. You can select one of our banner templates to customize in the online designer with our backgrounds, clip art, and text. You can also upload your own images. 

Vinyl Sizes:

The exact sizes of banners cannot be guaranteed. Vinyl is a temperature-sensitive material, and some fluctuation can occur due to heat application in printing, finishing, and outside climate. Please note our acceptable size variance is up to 1/2 inch per linear foot (ex. A 5 ft banner could finish with a 2.5-inch variance). If your banner size needs to be precise, please ask your Customer Service Representative to discuss your specific application.

If you need a specific size print that is not listed as an option in the drop-down menu, please Email Us or contact a customer service representative, 320-391-5297.

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Artwork Specs / File Tips

• Uploaded files must be under 100 MB. 
• No bleeds are necessary
• Set up your artwork proportionate to the exact banner size you are ordering
• Keep text and important images at least 2" away from the edge to prevent the hems or grommets from going through them
• Convert all text to outlines
• Make sure no elements are selected for “Overprint”
• Make sure all blacks are set to a rich black CMYK mix of(100-100-100-100)

Files that print best are:

• .eps
• .pdf

**Please note if your artwork contains complex gradients, textures, patterns or you are creating it in a design software, please flatten your artwork to avoid any printing issues**

We can also print 300 dpi or higher resolution files:

• .tif
• .jpg
• .png

We print in four color CMYK or six color CMYKLcLm. Please keep this in mind when submitting files for printing as color tone shifting may happen if file is submitted in RGB format. If there is a specific PMS color you need, please specify that to us when submitting your order so we can help you verify that the proper color mix is used (vector artwork only).

Customer supplied files are printed as they are received so we cannot guarantee color, clarity or final output as we are just printing the supplied files and have not set them up for printing.

All of our printers are calibrated daily to International Color Consortium (ICC) coloring profile standards to ensure accurate color production.

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Replacement Banner for Retractors Production Time Tables

We provide flexible production time ranges for you to choose from. Because it's important for you to have ultimate control over your order, our production times range from one to five business days. This allows you to make the final decision on when you need your order.

Rush services may be available:

• 1 Day Production - online order must be approved before 1:00 pm CST
  • Square foot limitations do apply - contact a customer service representative for more information 320-391-5297

If you request an additional proof, a customer service representative will email you a proof of the order for confirmation. This email will come from an @digital-print-solutions.com email, so please check your spam filter to ensure delivery of proof. Please note that your order will not go into production until after you have received and approved your proof with your rep.

1 Business Day Priority:

Timelines can be tight. That's why we offer this zippy one day turnaround option. 

• Orders approved after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

2 Business Days Express:

Have an extra day, but still need your products quickly? The express option is ideal for you!

• Orders approved after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

3 Business Days Standard:

This is our most popular fast turnaround option. Free and speedy enough for almost any custom order.

• Orders approved after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

5 Business Days Saver:

If you’re not in a rush, then you can save some money by choosing our 5 Day Saver option.

• Orders received after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

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Payment Information

All vinyl banners must be paid for prior to being put into production. We accept Visa, MasterCard, American Express and Discover cards. We also accept checks. Checks must be received before your order is put into production. If you have a purchase order, please contact a customer service representative for your options.

We will not charge your credit card until you have approved your proof for your order.

Please note that we do have a minimum order of $30.00.

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Shipping Information

This Product will be produced in our Minnesota or Las Vegas facilities, whichever is more beneficial to the customer's experience based on customer location and product specifications.

Please specify which shipping method you would like when you place your order or it will be shipping via UPS Ground. We offer a 1-3 day ground shipment to 90% of the United States. If you have any questions about shipping, please contact customer service prior to ordering. Phone: 320-391-5297

We now offer economy shipping as an option. We have a selection of economical courier services that we use for domestic shipping. Using economy shipping can add an additional 5 - 10 days, depending on where the package is being shipped to. If you have any questions about shipping, please contact customer service prior to ordering: phone: 320-391-5297.

We offer the following shipping methods:

• Economy (5-10 Business Days)
• Standard (3-5 Business Days) 
• Three Day (3 Business Days)
• Two Day (2 Business Days)
• Overnight (1 Business Day)
• Freight

Economy Shipping

If choosing economy shipping please add in additional postal information such as P.O. Box in the "Address Two" field on the checkout page to help ensure delivery.

Using economy shipping can also add an additional 5 - 10 days, depending on where the package is being shipped to. 

Shipping prices are determined by the weight of the package and the destination. Additional shipping charges apply to large orders and oversized packages. Please note, due to UPS shipping restrictions, banners that exceed 8' in both directions will generally be folded for shipping (billboards, large backdrops etc.)

If you are located outside of the Continental United States, please contact us for a shipping quote.

You will receive a tracking number once your package has been shipped.

After products have shipped, all shipping company terms and conditions apply for lost or delayed packages. We will not refund the banner cost if UPS or any other shipping company has a delay in your package. We recommend ordering your banners early.

Delays because of Acts of God or anything beyond our control will not result in shipping refunds. If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent.

Lost packages will be replaced after shipping company confirms loss. This generally takes 7-10 business days after initial scheduled delivery.

Please order your banners early as we cannot control delivery after your product leaves our production facilities.

Please note: all international shipments must have shipping labels as well as customs documentation provided by the customers. We will only accept international shipping labels from the following carriers, USPS, UPS, and FedEx. Contact a customer service rep today for more information.

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