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Live customer service hours are
Monday–Friday 8AM–5PM CST

Customer Service: 320.391.5297

Shipping Terms

Due to COVID-19, we cannot guarantee shipping times after we have placed your package with USPS, UPS, FedEx or any other shipping carrier. UPS has suspended their service guarantee, to learn more, visit UPS here

Outbound Shipping 

Shipping prices are determined by the weight of the package and the destination. Additional shipping charges apply to large orders and over-sized packages. We have two production facilities in the United States. If you have questions about your shipping, please contact a customer service representative. 

Digital-Print-Solutions.com ships throughout the United States and Internationally. Please note: all international shipments must have shipping labels as well as customs documentation provided by the customers. We will only accept international shipping labels from the following carriers, USPS, UPS, and FedEx. Contact a customer service rep today for more information.

Shipping Methods: You will receive a tracking number once your package has shipped

  • Economy (5-15 Business Days)
  • Standard (3-5 Business Days) 
  • Three Day (3 Business Days)
  • Two Day (2 Business Days)
  • Overnight (1 Business Day)
  • Freight

Economy Shipping

If choosing economy shipping please add in additional postal information such as P.O. Box in the "Address Two" field on the checkout page to help ensure delivery.

Using economy shipping can also add an additional 5 - 10 days, depending on where the package is being shipped to.

Please specify which shipping method you would like when placing your order. Otherwise it will be shipped Ground by default. Please note that UPS does not deliver ground packages on Saturday or Sunday. If you need a package delivered on Saturday, please contact a customer service representative for more information. 

Additional Shipping Information:
Ship dates are established from the time Digital-Print-Solutions.com receives proof approval and are shipped using whichever shipping method you choose. Digital-Print-Solutions.com is not responsible for any errors that are made by the UPS or any other shipping company including damages to the product. Digital-Print-Solutions.com will not be held responsible for weather, Acts Of God, or other things we cannot control. 

After the product has shipped, all shipping company terms & conditions apply for lost or delayed packages. We will not refund the order cost if UPS or any other shipping company has a delay in the delivery of your package. All refunds are limited to actual shipping cost refunded to Digital-Print-Solutions.com from the shipping company. Terms for the shipping company still apply to lost packages.

If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent, see REFUNDS section of the Terms & Conditions for further information.

Lost packages will be replaced after the shipping company confirms loss, this generally takes 7-10 business days after initial lost product inquiry.

Again, please order early as we cannot control delivery after your product leaves our facility.