Customer Service: 320.965.2297
Here for you online 24/7!
Live customer service hours are Monday–Friday 8AM–5PM CST.

Shipping Terms

Due to COVID-19, we cannot guarantee shipping times after we have placed your pacakge with USPS, UPS, FedEx or any other shipping carrier. UPS has suspended their service guarantee, to learn more, visit UPS here

Outbound Shipping 

Shipping prices are determined by the weight of the package and the destination. Additional shipping charges apply to large orders and over-sized packages. We have two production facilities in the United States. If you have questions about your shipping, please contact a customer service representative. 

Shipping Methods: You will receive a tracking number once your package has shipped

  • Economy (5-15 Business Days)
  • Standard (3-5 Business Days) 
  • Three Day (3 Business Days)
  • Two Day (2 Business Days)
  • Overnight (1 Business Day)
  • Freight

Please specify which shipping method you would like when placing your order. Otherwise it will be shipped Ground by default. Please note that UPS does not deliver ground packages on Saturday or Sunday. If you need a package delivered on Saturday, please contact a customer service representative for more information. 

Additional Shipping Information:
Ship dates are established from the time receives proof approval and are shipped using whichever shipping method you choose. is not responsible for any errors that are made by the UPS or any other shipping company including damages to the product. will not be held responsible for weather, Acts Of God, or other things we cannot control. 

After product has shipped, all shipping company terms & conditions apply for lost or delayed packages. We will not refund the order cost if UPS or any other shipping company has a delay in the delivery of your package. All refunds are limited to actual shipping cost refunded to from shipping company. Terms for the shipping company still apply to lost packages.

If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent, see REFUNDS section of the Terms & Conditions for further information.

Lost packages will be replaced after shipping company confirms loss, this generally takes 7-10 business days after initial lost product inquiry.

Again, please order early as we cannot control delivery after your product leaves our facility.